Who we are
Our website address is: http://store.victorwalkerfuels.co.uk.
What personal data we collect and why we collect it
Victor Walker Fuels is committed to protecting personal data. This privacy statement describes how and why we collect and use personal data and provides information about individuals rights. It applies to personal data provided to us, both through direct interaction with individuals and by online means such as websites or emails. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Personal data is any information relating to an identified or identifiable living person. Morrow Fuels processes personal data for numerous purposes and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how we process personal data.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How We Use Collected Information
Morrow Fuels may collect and use Users personal information for the following purposes:
1. – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
2. – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
3. – To improve our Site
We may use feedback you provide to improve our products and services.
4. – To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
5. – To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them
6.To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal data and locations of processing
Personal data held by us may be transferred to:
- Third party organisations that provide applications/functionality, data processing or IT services to us. Morrow Fuels uses third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud based software as service providers, website hosting and management, data analysis, data back up, security and storage services. The servers used by these cloud infrastructures are located in secure data centres around the world, and personal data may be stored in any one of them
- Third party organisations that otherwise assist us in providing goods, services or information
- Auditors and other professional advisers
- Law enforcement or other government and regulatory agencies or to other third parties as required by, and accordance with, applicable law or regulation.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. HMRC recommends six years.
We take the security of all data we hold seriously. We have in place policies and procedures which cover data protection, confidentiality and security. We regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
Some Pages of our website may permit you to send emails or other messages to us. Emails and messages sent to us will contain your name and email address, as well as any other information you may wish to include in the message.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Victor Walker Fuels
42 Cockhill Road
Tel: 02892 621623
This document was last updated on 24th April 2021